We hope you LOVE your items but if you don't for any reason we are here to help. With Sustaintabilty at the heart of everything we do we ultimately want you to maximise the wear out of our pieces and therefore more than happy for you to return anything - we would much rather this than sit in a wardrobe unworn.
Condition of return
Goods must be in the same unused condition with tags attached. Unworn, unwashed and unaltered.
Timing of return
Please contact us via email within 14 days of receiving your delivery to discuss and start the returns process. We totally get that you mostly likely have your hands-full with little ones so we are flexible knowing you may not get to the post office within those 14 days but just ask you make original contact in that timeframe please.
All items eligible for a refund, exchange or credit when returned when they meet the policy requirements. Please note, we are unable to refund or credit the cost of shipping.
We pride ourselves on quality and whilst we closely check everything before we send to you if something gets past our beady eyes then we are as disappointment as you are here to put it right!
As our clothing is all printed and made by hand, whilst rare we appreciate your understanding that from time to time we may find minor faults and encourage you to reach out to us - firstly to fix it for you but secondly to help us improve and ensure its not an ongoing issue.
We will of course issue full refunds for items deemed faulty or work with you to determine your preference of replacement if you would rather.
Please email and advise of fault prior to returning and we can discuss within 14 days of delivery. When possible please include your order number, images of the fault and a small description. We will also cover the postage cost for you too on faulty items.
Please drop us an email and advise us of your intention to return your good/s at firstname.lastname@example.org including your order number or order name and we will come back you you with a solution.
Bam Loves Boo, Lexington Logistics Building 8, 50 Raubers Road, Banyo QLD 4014
Check our policy
Please take a moment to see if your item meet our policy requirements?
Send us an email
email us at email@example.com to Bonus points if you can include your order number / order name.
We will reply with our return address and a solution for you. Don't forget our reusable envelopes have a double seal for returns.