Shipping
Standard Post:
QLD NSW & VIC SA Wednesday 18th Dec
TAS WA NT & Remote WA: Friday 13th Dec
Express Post:
All Metro Areas (QLD, NSW, VIC, SA, TAS, and ACT): Friday, 20th Dec
TAS WA NT : Wednesday 18th Dec
UP TO DATE SHIPPING TIMES
International customers - Please click here to see your updated shipping times via Australia Post for your country and city.
PROCESSING TIMES
Orders placed before 10am Qld time AEST will be despatched the same day.
Orders after 10am will be dispatched the following day from our Brisbane warehouse.
(excluding weekends and public holidays)
SHIPPING COSTS
Australia
Australia Standard Shipping flat rate $9 Express Shipping $12.95
FREE shipping on all orders over $200
New Zealand
New Zealand Standard Shipping flat rate AU $15 Express Shipping $22
International
Europe Standard Shipping flat rate AU $28
International (Not inc Europe) Standard Shipping flat rate AU $24
International customers may incur customs fees and duties. We advise that you contact the relevant government body in your country for information on what these charges might be.
GIFT WRAPPING
We are honoured that you would choose our pieces as gifts.
All our orders come folded in our Organic Mesh drawstring pouch as standard but if you would like to go all out for that special gift just let me know in the comments box and we would love to tissue wrap order for you and add a personalised note to make extra special. We also don't include any invoicing in our parcels.
Problems with your order?
We want you to have the best online shopping experience, so if you have any problems with your order please contact us via email, we are here to help!
hello@bamlovesboo.com.au
same day dispatch
on all orders before 10am QLD
zero waste packaging
Only reusable or recylable packaging
Gift wrap
free gift wrap and personalise notes available.
14 day returns
even on change of mind
Frequently Asked Questions
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Yes we sure do! We ship worldwide
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All domestic and international orders are shipped via Australia Post.
All items are sent with tracking that way if postage goes whack we can track!
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Yes, you are able to fill out any delivery address in the checkout process and don't worry we send all parcels without the invoice.
Add a note at check out or email us and we can gift wrap for free and write out a personalised message.
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All orders are sent with tracking.
Our tracking emails are sent around 7pm on the day of dispatch and include all the information you need to follow your delivery.
For example if you ordered at 9am your order would have been sent that day but your notification will still come in at 7pm that night.
Still don't have it? check your junk and if still not there please email us at hello@bamlovesboo.com.au and I can easily send you the delivery details.
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If you need to make any chances please contact us asap as orders are dispatched daily.
If your order has not been shipped we are more than happy to make adjustments.
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Sure- if your order hasn't been dispatched you can certainly add to it - just email us at hello@bamlovesboo.com.au for a code to apply at checkout to save shipping and combine your order.
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If you have tracked your order with Australi Post and concerned there is an issue or taking to long please email us at hello@bamlovesboo.com.au with your order name or number and we can try track or contact Aus Post for you.
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Very sorry if there are any mistakes in your order we are here to put it right! Just email us hello@bamlovesboo.com.au and we will fix this up for you asap.